Thrive provides mentoring, education, and support for over 7,000 parents, children and community members each year.
Separate systems for programs caused difficulty in matching mentors and students. Inefficient internal collaboration around the needs of specific families was delaying the deployment of services. Lack of account management tools prevented the development team from specifying ownership of next steps resulting in lost potential donors.
Now IT Matters helped Thrive maximize its use of Salesforce as a fully integrated system to manage programs, services, outcomes, funding, collaboration and communication. Mentors, mentees, families and schools are matched in a single source of information. Action Plans assign next steps to the development team. Internal collaboration is simple, integrated with email, and available on a mobile app. As Thrive’s needs grow and change, Salesforce can quickly be adapted to meet those needs.
4 Integration Types
Organize in Salesforce, send from Mailchimp
Post in Salesforce, reply by email. Built in.
Student Records coordinated by a Single Field
Your information where you need it most: with you.